Role overview
We are seeking a Floor Coordinator to organize patient movement, coordinate consultation areas and support efficient daily clinic operations and service recovery.
Reports to: Operations Manager / Clinic Manager
Responsibilities
✓ Coordinate patient queues, appointments and consultation readiness.
✓ Liaise with reception, nursing, doctors and support teams.
✓ Monitor waiting times and escalate delays or service concerns.
✓ Track room readiness, stock requests and facility support needs.
✓ Maintain shift handovers and daily floor activity reports.
Requirements
✓ Diploma or bachelor’s degree in healthcare administration, hospitality, business or a relevant field.
✓ Experience coordinating customer-facing service teams or patient flow.
✓ Patient flow and queue coordination
✓ Team communication and shift handover
✓ Service recovery and problem-solving
✓ Scheduling and basic reporting
✓ Confidentiality and attention to detail
Appointment is subject to appropriate UAE work authorization. State your current visa or work-permit status and notice period; employer arrangements will be confirmed during selection
